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Offer Terms & Conditions

Offer

For any purchases made on Kreazlife.com, customer gets 100% Cashback (Promotional points/ SP) for the value of his purchases for each such purchase. To be considered as eligible for this Offer, a Customer(s) need to buy from kreazlife.com, as per his choice.

Cashback is credited to his wallet after receipt of the product. Cashback Points may be used to purchase items in the Redemption Catalog only available on kreazlife.com.

These points can be redeemed for discounting, as mentioned against each product, in the redemption catalogue. The total number of Points Participants can use is the number of Points available in their Rewards Account.

Legal Terms & Conditions

The participation in the Offer is open only for the Offer Period for the Indian citizens of 18 years and above of age. Further, to participate in Offer, the Customer(s) needs to have registered account on Kreazlife.com. This is a limited period promotional offer and Kreazlife.com reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent T&C at their sole discretion at any time during its validity as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Customer(s).

The Customer(s) who are residents (permanent/temporary) of any state/union territory within the territory of India shall not be entitled to participate in this Offer, wherever such Offer is prohibited by applicable law.

By participating in the Offer, Customer(s) consent to some information available on Kreazlife.com platform to be communicated to its other customers, as required for publication in any media, for the purpose of announcement. Kreazlife.com may, at its discretion, choose to disclose the identity of the Customer(s) unless expressly mentioned herein. The Customer(s) also consent to the information being stored in the servers of Kreazlife.com or its service providers

Customer(s) acknowledge and agree that all copyright and trademarks and all other intellectual property rights in the SMS content, WAP, Mobile application, Website and all material or content related to the Offer shall remain, at all times, owned by Kreazlife.com and/or their respective owners. All material and content contained is made available for Customer(s)’s personal and non-commercial use only. Any other use of the material/ content on the platform and/ or any information disseminated by SMS or any other means of communication is strictly prohibited.

Subject to any applicable laws; (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED including, but not limited to, meeting of the Customer(s)’s requirements or aspirations, timeliness, security, the results or reliability of the Offer, delay in sending or receiving the SMS for participating in the Offer, any type of delay by the Customer(s), or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, benefits or Promotional Points/gratification/awards acquired or obtained through the Offer or any transactions effected through the Offer; (b) The Customer(s) expressly agree that his/her participation in the Offer is at his/her sole risk and is governed by the T&C herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the platforms including but not limited to websites/ SMS, shall be construed to mean the giving of any warranty of any kind.

The Promotional Points under this Offer are neither assignable nor transferable under any circumstance, unless specifically provided hereunder. All the Promotional Points shall be subject to such other T&C as may be applicable and shall have to be duly complied with/ by the customer(s).

Points do not constitute property, do not entitle a customer to a vested right or interest and have no cash value. As such, Points are not redeemable for cash, transferable or assignable for any reason. Accordingly, Points are not transferable upon death, as part of a domestic relations matter or otherwise by operation of law, and Points from separate Rewards Accounts may not be merged.

The sale or transfer of Points is strictly prohibited. Points may not be sold on any secondary market, and any transfer of Points to a secondary market shall be deemed void.  Any Points remaining in a Participant’s Rewards Account if the Program is cancelled will be forfeited without compensation. There shall be no carry over or transfer of Points to other programs, unless otherwise determined by Kreazlife.com in its sole and absolute discretion.

The number of Points collected by each Participant will be tracked in the Participant’s Kreazlife.com’s Cashback Wallet. Points will be credited to Participant’s Cashback Wallet after (i) transaction confirmation (i.e Confirmation of acceptance of Order); (ii) the applicable return period has lapsed; and/or (iii) the applicable chargeback window has closed.  However, each Customer will have the responsibility of ensuring that his/her Points are properly credited. Any claim for Points not credited accurately must be received by Sponsor within Fifteen (15) days of the date of claimed accrual of such Points. Re-issuance of Points can take up to sixty (60) days. These Cash Back may be used to calculate further rewards for the customers and provide a base for further reward calculations.

Kreazlife.com shall have no liability for any printing, production, typographical, mechanical or other errors in the Points summaries or Participant Reward Account. Sponsor reserves the right to invalidate Points from a Customer’s Rewards Account if it determines that such Points were improperly credited or obtained fraudulently. Sponsor reserves the right to require proof of accrual of Points and Sponsor reserves the right to delay the processing or redemption of any Points without notice to Participants in order to assure compliance with these Rules.

Customers are responsible for maintaining the confidentiality of their Reward Accounts and passwords and for restricting access to their Devices and activity on their Rewards Account, and Customer agree to accept responsibility for all activities that occur under their Rewards Account. Without limiting any other remedies, Kreazlife.com may suspend or terminate a Customer’s Account if Kreazlife.com suspects that a Participant has engaged in fraudulent activity in connection with the Program.

The Promotional Points to the Customer(s) shall be given subject to compliance with all applicable statutory legislations, processes and formalities and on production of all such documents/papers, as may be required by Kreazlife.com. Any failure on the part of the Customer(s) to comply with directions issued by Kreazlife.com for claim of Promotional Points shall entitle Kreazlife.com to forfeit the Promotional Points.

Any Customer(s) providing any incorrect information or concealing/withholding any information from Kreazlife.com with intent to participate in this Offer will automatically be disqualified from participating in it and being chosen as the Customer(s) being entitled of Promotional Points. Such act of providing incorrect information or concealing/withholding any information, including without limitation incorrect declaration of information relating to name, age, address, domicile etc., by the Customer(s) or dispute with the Kreazlife.com, shall entitle Kreazlife.com to disqualify him/her without any further intimation. Kreazlife.com reserves its right to take appropriate legal action against any Customer(s) involved in illegal/unauthorized activity.

The Customer(s) shall indemnify and keep indemnified Kreazlife.com and their officers, directors, employees, customers, and affiliates harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Kreazlife.com may incur, pay or become responsible as sponsor/organizer/facilitator as a result of (i) breach or alleged breach of the representations or obligations by the Customer(s) under the T&C hereunder; (ii) any failure by the Customer(s) to comply with applicable law and (iii) any third party claim in respect of misuse of any information of a third party by the Customer(s). Kreazlife.com shall have the right to defend themselves, pursuant to this clause, at the cost of the Customer(s). KreazLife.com or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the Customer(s) or any third party, in connection with the Offer. It is expressly provided that transaction shall be between Customer(s) & Kreazlife.com only.

All incidental costs, taxes or levies related to the Promotional Points, if any, shall be exclusively borne by the Customer(s), including but not limited to logistics, TDS, gift tax (if any), Insurance and any other taxes applicable by the Central, State or Municipal government. The redeemed product invoice value would be calculated after deduction of Promotional Points (Cash Back) as shown against each product. GST would be calculated on this discounted value.

Kreazlife.com reserves the right to modify the list of items available for purchase, as well as their corresponding Point values, at any time for any reason. All purchases for items from the Redemption Catalogue are final and the Points will be deducted from Customers Rewards Account. Kreazlife.com reserves the right to substitute a redeemed item with an item of equal or greater value if due to unavailability or for any other reasons. Fulfillment process and delivery timing will vary depending on the item redeemed.

Except as otherwise provided herein, no refunds will be provided on any purchased item. If for any reason a purchased item is received damaged, becomes unavailable, or cannot be fulfilled, Kreazlife.com, in its sole discretion, reserves the right to replace the purchased item with a similar item of equal or greater value. Where return or cancellation of a Qualified Product(s) are permitted, Points will be returned to Participant upon cancellation or once Kreazlife.com confirms satisfactory return of the applicable Qualified Product(s). In case the products are returned for any reasons, the points are debited from the respective wallet.

Promotional points are valid for six months from the day of their issue. Once the customer ID is deactivated/blocked/inactive, for whatsoever reasons, all the unutilised points will cease to exist without any notice or intimation.

This Offer is sponsored, organized and administered by offered by Kreaz Lifestyle Pvt. Ltd. And can be redeemed only on its website, “Kreazlife.com”. Kreazlife.com reserves the right to disqualify any transaction or discontinue promotion any time. In cases of fraudulent/suspicious transactions, Kreazlife.com solely reserves the right to revoke the offer or the transaction.

The Customer(s) hereby irrevocably authorize Kreazlife.com to use the data/information gathered during and/or after the Offer in respect of the Customer(s) (including but not limited to name and photograph) in any of its communications including marketing promotions and advertisements. By participating in the Offer, Customer(s) confirms to waive the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive updates and promotional messages / SMS / Email / Call for current and future Offers from Kreazlife.com.

This Offer is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God, change of laws or any circumstance beyond the reasonable control of Kreazlife.com (“Force Majeure Event”). Kreazlife.com shall not be liable for any delay or adverse effect caused to this Offer there under as a result of a Force Majeure Event.

This Offer is designed/sourced by Kreazlife.com, are as per their best of efforts. In case there is any discrepancy or dispute regarding the Offer, the decision by Kreazlife.com shall be final and neither Kreazlife.com nor any third party shall have any liability towards any Customer(s). No queries/complaints whatsoever in this regard will be entertained.

Kreazlife.com reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria, the T&C and prize/Promotional Points at their sole discretion at any time during its validity as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Customer(s).

Failure by Kreazlife.com to enforce any of their rights at any stage does not constitute a waiver of those rights. Further, Kreazlife.com may assign any of its rights within the Offer to any party without prior intimation to Customer(s).

Kreazlife.com does not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the Customer(s).

Kreazlife.com neither guarantee or warranty the Promotional Points being offered nor is liable/ responsible for any defect/failure in the Promotional Points so obtained/availed, by the Customer(s) under this Offer. Kreazlife.com shall also not be liable for any defect/discrepancy in the Promotional Points so offered to the Customer(s) under this Offer.

The Customer(s) understand and agree that Kreazlife.com, its owners and affiliates, shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), to the customer(s) and/or any third party, directly or indirectly, by use or non-use of the Promotional Points.

The Customer(s) understand and agree that acceptance of the Promotional Points by them, constitutes grant of permission to the facilitators to click photographs of the Customer and use the Customer’s names, photograph, preferences (likes and dislikes), voice and comments for advertising and promotional purposes in any media worldwide, only for the purposes of advertising and trade without any additional compensation whatsoever to the Customer(s). The customer(s) hereby provides his/her irrevocable consent for sharing/submission of his/her personal information to KreazLife.com, and subsequent use by KreazLife.com of such information for lawful purposes as per its discretion.

Post Customer declaration and completion of their announcement and further process as the case may be if KreazLife.com finds that the declared Customer(s) are erroneous then KreazLife.com reserves the right to declare the correct Customer(s) again (as per the T&C) and cancel the Promotional Points of Customer declared earlier and the same decision of KreazLife.com shall not be challenged by any Customer(s).

KreazLife.com shall not be responsible for any claims from any Customer(s) or any third party arising out of any failure(s) which is beyond the reasonable control of the KreazLife.com. Without limiting the generality of the foregoing, the KreazLife.com shall not be responsible for any claims arising out of technical failures before, during or after the completion of the Offer including but not limited to any technical failures in the mobile/device/computer/laptop connectivity, delay in sending or receiving the SMS for participating in the Offer, any type of delay , any action that has been initiated, actioned or completed through his/her mobile phones/device/computer/laptop, failure of servers or any type of failures arising out of technical snags or resultant inability of the Customer(s).

The Customer(s) hereby agree and undertake not to hold KreazLife.com and/or any of their group entities or affiliates, their respective directors, officers, employees, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses, either direct or indirect or remote that they may/might have suffered, sustained or incurred, or claim to suffer, sustain or incur, by way of and /or on account of this Offer.

Any dispute arising out of this Offer’s T&C shall first be attempted to be resolved amicably through negotiations. In the event, amicable settlement fails, the dispute shall be referred to Mediation. The venue of Mediation shall be at Delhi only.

This Offer and T&C are subject to Indian law and the exclusive jurisdiction of the Courts in Delhi.

Limitation of Liability

Kreazlife.com, and its parent, subsidiary, affiliate, franchisees, and related companies, and each of its and their respective officers, directors, employees, shareholders, agents and promotional and advertising agencies, successors, assigns are not responsible for any printing or computer error, omission, interruption, irregularity, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alteration of Program materials or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of Program information due to technical problems or traffic congestion on the internet, at any web site or any combination thereof. In the event that the Website, Mobile App and/or the Rewards Program is temporarily corrupted and suspended, notice of such will be provided.

By participating in the Program, each Customer accepts all responsibility for, and hereby releases and agrees to indemnify and hold harmless Kreazlife.com and their respective parent companies, subsidiaries, affiliates, agents, promotion and advertising agencies, including, franchisees, and each of their respective officers, directors, employees, shareholders, and successors, assigns, and service providers from and against any claims, liabilities, damages, or expenses that may arise from actions taken by such Participant and/or Customer’s participation in the Program, or for any harm or injury caused by any third party.

In no event shall Kreazlife.com, and its parent, subsidiary, affiliate, franchisees, and related companies, and each of its and their respective officers, directors, employees, shareholders, agents and promotional and advertising agencies, successors, assigns be liable for any indirect, Incidental, Consequential, Special, Exemplary, Punitive Damages or Lost profits, even if any or all of the foregoing or any of their Authorised representatives, have been advised of the possibility of such damages. This means that the participant hereby waivesany and all rights to any Indirect, Incidental, Consequential, Special, Exemplary, Punitive Damages or Lost profits from Kreazlife.com and its parent, subsidiary, affiliate, franchisees, and related companies, notwithstanding anything to the contrary contained herein, Kreazlife.com’s cumulative liability to the participant arising from any cause of action will at all times be limited to the lesser of his/her Actual loss or Rs. 1000/-. The foregoing Disclaimers, Exclusions and Limitations shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

In no event shall Kreazlife.com, and its parent, subsidiary, affiliate, franchisees, and related companies, and each of its and their respective officers, directors, employees, shareholders, agents and promotional and advertising agencies, successors, assigns are not responsible for any products or services offered on Kreazlife.com other than those manufactured by Kreazlife.com. To the fullest extent allowable by law, Kreazlife.com specifically disclaim any representations or warranties, expressed or implied, regarding the product and/or service sold through the program., including any implied warranty of merchantability or fitness for a particular purpose and implied warranties arising from course of dealing or course of performance.

As a condition of participating in the Program, Customer agrees that, except where prohibited, any and all disputes, claims and causes of action arising out of, or connected with, the Program or any item purchased therein shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Delhi. All issues and questions concerning the construction, validity, interpretation and enforceability of these Rules, Participant’s rights and obligations, or the rights and obligations of Sponsor in connection with the Program, shall be governed by, and construed in accordance with, the laws of the State of Delhi, without giving effect to any choice of law or conflict of law rules (whether of the State of Delhi or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than State of Delhi.

. If any provision of these Rules is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Rules, which will otherwise remain in full force and effect.

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